Terms & Conditions

These terms and conditions form the basis on which you can visit us and our website. Please read them carefully as they contain important information.

General terms and conditions

This site is owned and operated by John Gammans Trading as Muse Design Studio of 28 Castle Street, Stoke-Sub-Hamdon, Somerset, TA14 6RE, UK. If you have any queries about these terms and conditions or if you have any comments or complaints on or about our website, you can contact us at info@musedesignstudio.co.uk or telephone us on 0845 055 7249.

1 The contract between us

All orders placed are processed and manufactured by Zazzle.inc and governed by their terms and conditions. Muse Design Studio is happy to advise and help where possible with any issues but ultimately can not accept any responsibility for products or services.

Exceptions apply to orders placed for personlised or custom-made designs/ artwork, such as in the case of adding names to the Entwined Rings design. This is an additional and separate service provided directly by Muse Design Studio, payment of which will be process by Muse Design Studio as a one off commission charge as priced. Once the design / artwork is completed it will be added to Zazzle products as requested, where customers will be given a direct private link from where they can commence the ordering process via Zazzle. Customers can make further requests to add the design / artwork to additional Zazzle products at any time at no extra charge.

2 Ownership of rights

All rights, including copyright, in this website and its contents is owned by Muse Design Studio. Any use of this website or its contents, including copying or storing it or them in whole or part is prohibited without our permission. You may not modify, distribute or repost anything on this website for any purpose. All rights are reserved; ANY unauthorized reproduction of any of our designs even for personal use is strictly prohibited.

3 Copyright permission

Muse Design Studio accept no responsibility for obtaining permission from copyright holders for any literary works, such as hymns, poems and or quotations used within the content of any stationery items produced. This is the sole responsibility of the client. Please note that copyright is the author’s life plus 70 years, All effort must be made by the client to ensure that any copyright permission is obtained.

4 Accuracy of content

We have taken care in the preparation of the content of this website, in particular to ensure that prices quoted are correct at the time of publishing and that all goods have been fairly described.

5 Damage to your computer

We try to ensure that this website is free from viruses or defects. However, we cannot guarantee that your use of this website or any websites accessible through it will not cause damage to your computer. It is your responsibility to ensure that the right equipment is available to use the website. Except in the case of negligence on our part, we will not be liable to any person for any loss or damage which may arise to computer equipment as a result of using this website.

8 Price

The prices payable for goods/services that you order are as set out in our website. All prices are correct at the time of entering information. Wherever it is not possible to accept your order to buy goods or services of the specification and description at the price indicated, we will advise you by email, offer to sell you the goods/services of the specification and description at the price stated in the email and will state the period for which the offer or the price remains valid.

9 Payment terms

We will require payment in full at the point of order. We accept no liability if a delivery is delayed because you did not give us the correct payment details. If it is not possible to obtain full payment for the goods from your account then we can cancel the contract and or suspend any further deliveries to you. This does not affect any other rights we may have.

13. Acknowledgement of your order

You will need to provide us with your e-mail address and we will notify you by e-mail as soon as possible to confirm receipt of your order and e-mail you again to confirm details.

14. Cancellation rights

14.1 Under the Distance Selling Regulations your right to cancel within seven days of receipt of your goods does not apply to stationery items as all stationery is made to order and personalised.

15 Cancellation by us

We reserve the right to cancel the contract between us if the service that you are ordering is no longer available.

15.1 One or more of the goods / services you ordered was listed at an incorrect price due to a typographical error or an error in the pricing information received by us from our suppliers.

15.2 If we do cancel your contract we will notify you by e-mail and will re-credit to your account any sum deducted by us from your credit card as soon as possible but in any event within 30 days of your order.

16 Liability

16.1 If you do not receive goods ordered by you within 14 days of the date on which we have stated to be the delivery date, we will have no liability to you unless you notify us in writing at our contact address of the problem. (unless this is not reasonably practicable). If you notify a problem to us under this condition, our only obligation will be, at your option:
16.2 to make good any shortage or non-delivery;
16.3 to replace or repair any goods that are damaged or defective;
or 16.4 to refund to you the amount paid by you for the goods in question in whatever way we choose.
16.5 Both parties shall only be liable under this contract for losses, which are a reasonably foreseeable consequence of the relevant breach of contract
16.6 You must observe and comply with all applicable regulations and legislation, including obtaining all necessary customs, import or other permits to purchase goods from our site. The importation or exportation of certain of our goods to you may be prohibited by certain national laws. We make no representation and accept no liability in respect of the export or import of the goods you purchase.
16.7 Notwithstanding the foregoing, nothing in these terms and conditions is intended to limit any rights you might have as a consumer under applicable local law or other statutory rights that may not be excluded nor in any way to exclude or limit our liability to you for any death or personal injury resulting from our negligence.

17 Notices

Unless otherwise expressly stated in these terms and conditions, all notices from you to us must be in writing and either sent to our contact address at, Muse Design Studio, 28 Castle Street, Stoke-Sub-Hamdon, Somerset, TA14 6RE or to our email address at info@musedesignstudio.co.uk and all notices from us to you will be displayed on our website or sent to you by email.

18 Changes to legal notices

We reserve the right to change these terms and conditions from time to time and you should look through them as often as possible.

19 Law, jurisdiction and language

This website, any content contained therein and any contract brought into being as a result of usage of this website are governed by and construed in accordance with English law. Parties to any such contract agree to submit to the exclusive jurisdiction of the courts of England and Wales. All contracts are concluded in English.

20 Invalidity

If any part of these terms and conditions is unenforceable (including any provision in which we exclude our liability to you) the enforceability of any other part of these conditions will not be affected.

21 Privacy

You acknowledge and agree to be bound by the terms of our privacy policy.

22 Third party rights

Nothing in this Agreement is intended to, nor shall it confer any rights on a third party.

PRIVACY STATEMENT We, Muse Design Studio are committed to protecting the privacy of anyone using our site and the confidentiality of any information that you provide us with. The purpose of this statement is to set out how we use any personal information that we may obtain from you. Data Protection Act 1988 We are registered under the Data Protection Act and comply with the Act in all our dealings with your personal data. Use and collection of personal information In general you can visit our website without telling us who you are and without revealing any information about yourself. If, however, you use our site you will need to register and you will be asked to provide certain information such as your contact details. We will store this data and hold it on computer or otherwise. We may use information that you provide: (a) To register you with our website and to administer it. (b) For assessment and analysis e.g. marketing, customer and product analysis, to enable us to review, develop and improve our services. Cookies There is a technology called “cookies” which may be used by us to provide you with, for example, customised information from our website. A cookie is an element of data that a website can send to your browser which may then store it on your system. If you wish, you can usually adjust your browser so that your computer does not accept cookies. Please remember cookies do not contain confidential information such as your home address, telephone number or credit card details. We do not exchange cookies with any third party websites or external data suppliers. Security We endeavour to take all reasonable steps to protect your personal information. However, we cannot guarantee the security of any data that you disclose online and we will not be responsible for any breach of security unless this is due to our negligence or wilful default. General You have the right to see personal data (as defined under the Data Protection Act) that we keep about you upon receipt of a written request and payment of a fee of £10. Any request should be sent to: Muse Design Studio, 28 Castle Street, Stoke-Sub-Hamdon, Somerset, TA14 6RE.